Tried both options no difference thanks.
I can't remember what my email account/ISP info is without looking
and of course it won't let me - if I'm quick enough it lets me get as far as opening the email options but then tells me there is registry or installation problem and to reinstall - but I'm bothered if I try that as it appears to be a compatibility problem it won't allow me to reinstall it and I'll lose everything, would that happen?