As has already been expressed, perhaps a little organisation with their distributors and customer service would have been able to prevent this
the only reason I (and i'm sure a good few others) didn't subscribe was because I thought the chances of receiving anything would be slim to say the least, although the copies I did see elsewhere were very interesting, and well put together.
Perhaps someone will see that managed correctly with a reputation revamp to suit they would be able to bring 'em back to life