I would be interested to have the opinion of someone who did fly it. I know that when used for offshore work by British Airways on the east coast it was well liked by the rig workers, largely due to internal cabin space. Maintenance seemed to be a problem with the engines being particularly susceptable to FO damage.
The biggest problem seemed to be that Westlands had little comprehension of how to support a civil helicopter operation.
With their attempts to market the EH101 I can only hope they have improoved.