Might help if you knew that 411A has never worked for CX!
I expect that he doesn't care, or....is severely misinformed.
The problem
now with many of the older CX FD crew is that they have a severe sense of entitlement, and desire the way things
were in CX...long ago.
IE: large salaries, secure job until retirement, management that went along...well, that's all changed, in todays dog-eat-dog airline environment, and these older guys just simply cannot cope with the changes.
The blunt truth is...the gravy train that was once packed with CX flight deck crew, has promptly derailed, so...either put up with it, or leave.
Their choice.
Confronting CX management will not work, because...the HKG fix is in, with the regulatory authority, and the HKG courts.
Think I'm wrong?
Try and see...the 49ers found out first hand, much to their considerable dismay.