...by the way I hope we'll be ZERO italian ATC'os answering to this "strange request"...
They have an agreement. I think that it means that if 0 ATCOs will apply they will brush up someone licence to send there support. They cannot promise help and after that told them "sorry cannot help you anymore". International public relations cannot admit this, I think. Am I wrong?!
Different was if the company denied since the beginning the help request. "Sorry understaffed too..." was a nice option (and it's the real truth).