I completely agree. With the likes of EZY and RYR now using LCA and PFO competition is feirce. Who wants to sit on a clapped out 'bus with poor cabin service stinking of cigarette smoke when you can pay half price and fly on a loco on new equipment?
The government need to look at giving the unions much less control, the CTO need to promote the island and keep tourists happy (and curtail the escalating costs/ outright rip off's tourists endure) but above all staff need to be flexible and courteous. Hermes airports could also play a part and negotiate lower departure fees and eradicate the absurd airport development fee...
All in all a ground up restructure is needed. Maybe its too late?
Last edited by 500 above; 9th January 2011 at 07:57.