I would imagine so freightforlife. You'll have to check with your local authority.
You're right A37. We all know that having the right attitude is important and I don't have an answer, those who don't want to listen won't hear the message and won't change as a result. But is that an excuse for not trying?
CRM asks people to change their core personality and that's a tall order. They have to be convinced by the arguments put forward of course. I wonder how much learning is done zalt, when you're just told what to do.
It's incumbent on everyone to bring something to the table on the day. An outstanding issue, a near miss, an observation, anything that doesn't get discussed on a routine basis in a like minded forum. That's got to be a good start to any session?