This is a question about "Airline" policy. I've never been victim, but I hear people saying that under EU rules of delays pax are entitled to free refreshments after 2 hours. I then read here that pax were on board with nothing for 5 hours. Why? I then read that RYR will not open bars on the ground. This was the case of duty free bars before the tax free borders of the EU, so why is it still the case of simple food bar trollies? I appreciate that there is a risk if you dis-embark pax just for a sannie. You lose a few. So why not use onboard bars. What do other airlines do. Is this legal?