FR- I think you are picking up on details to get away from the fact there are very bad policies within certain companies on how people are treated...I wouldnt let CC hold my child or carry my bag..but maybe if you saw someone struggling you would take your hands out of your pockets to maybe lift a buggy out of a snow drift? and not tell them to hurry up? this is a small part of the story and doesnt change the fact that we were denied food and water for hours...even convicted criminals get this..no? Right you are cabin crew that much is clear, the lowest ranking in airports, but I hope you know the difference between right and wrong and what the word decency means.I wont take anything up with you again, as I believe your ponts are irrelevant, and you are willfully not understanding the situation. And I made my point about the company..and the crew who represent that company.