Ryanair-Questions, comments, bouquets & brickbats (Merged) II

[Sober Lark]

One member of staff at DUB told me Christmas eve was a nightmare because both Aer Lingus and Ryanair decided not to fly many of their schedules, closed up shop, disappeared and left the PAX on their own. The staff member told me that both companies knew for hours in advance, even before the PAX checked in that the flights simply wouldn't happen. I was told the general feeling was that the DAA could have been better prepared for such eventualities and many of the staff had offered their own homes to stranded passengers. The DAA, Ryanair and Aer Lingus can prepare in advance for such eventualities. We all remember Mr. O'Leary out hauling the luggage himself during a baggage handlers strike but this time the PR department had gone home. These three companies really need to take their heads out of their accounts, take a moment to stop quaking at their shareholders and think of their passengers. You can always expect disruption and it doesn't matter whether it is volcanic ash, snow storms, air traffic control, fire service issues or leaves on the runway you can't just shut up shop and walk away.