Cloud 1--Thank you the kids are fine now, I just want people to know that some facts were more on focus than others in the paper, yes my children became unwell, and we went to Temple St as a precautionary measure, because I wouldnt risk the health and well being of any child. But in a service industry...why would a company walk off the job?Do restaurant owners close shop if someone complains about the food? would a mechanic ignore a customer because he cant repair his car? so why were hundreds of people left in the dark and stranded at the airport? not only by Ryanair it seems....the DAA and Ryanair seem to be at each others throats on a regular basis, but we the customers dont seem to matter!!? Terminal 2 looks very nice..but if you cant get a plane off the ground at a main european airport when an airport in Leipzig can do it in even worse conditions you have to ask questions, and I believe Ryanair are not claiming exceptional conditions..because they are slating the DAA about runway clearing times in light snow or something along those lines, so i think they need to stop acting like schoolyard bullies and provide people with a better service..and take care of people when things go wrong...not turf them into the snow to fend for themselves!!!