Flock 1, We can often tell who are experienced pilots and those who are not by their RT. Quite often the student or low hours PPL is hesitant and unsure of what to say. No problem! we will just slow down what we say and only ask one thing at a time because we have all been there whether it is as a student PPL or the first time taking to live aeroplanes.
There is no excuse for rudeness no matter what the provocation.