Hi,
I'm a bbc journalist looking at why the snow caused Heathrow such problems before xmas for a show called The Report on Radio 4.
Would really appreciate some (anonymous) info as to exactly what was going on at Heathrow and what needs to happen to improve the situation next time it snows. Or maybe BA, BAA and Swissport did as good a job as possible?
Is it just a case of not enough de-icer?
Many thanks,
Lucy Proctor
[email protected]