commitment, understanding and culture
All are important. But does repetative chalk and talk change the former and latter?
natural stage presence, call it charisma
I do fear some CRMIs are still using showy techniques, trying to convince people CRM is 'cool' rather than actually creating a valuable learning environment. In contrast, but no better, the TCCA approved approach is very much to broadcast (deliver) the official propoganda on auto-pilot rather than have a two way discussion that acknowledges that all crew have knowledge and experiences to contribute. My 2c anyway. Maybe it is better in JAAland.