As a frequent flyer, as you would assume the OP is as well as he has FF, then you are well aware if being bussed then it is a scrum to get on the plane. Therefore you also know if you want to get on early you dont stand in the middle of the bus you find yourself a place near the door (admittedly a lot easier as an indivual). As for the comment about not knowing what side the doors open, in my experience it is rarely anything but the right hand side as you face forward.
Much as we may all dislike it this is a fact of life around the world and I wish him luck in his personal complaint, I doubt it will change things.