Skype still down around here - had to rely on the bloody cellphone all day!
Also I would not call clients using Skype as I think it looks unprofessional,
Actually
Capetonian I prefer to deal with businesses who have a Skype contact because
I save on phone costs and I suppose they do too. If looking "unprofessional" means it
appears uncool not to use expensive landlines or cellular connections, then I'm all for this
unprofessionality. If I'm put on hold its no big expensive deal. Any mob who refuses to utilise
this medium "because it seems unprofessional" just cut their own throats because I and
others simply take our business elsewhere. I talk a lot to major banks and for example I
was fed up paying heaps in calls to Barclays so HSBC China won out instead.
Quite often I'll be on the Skype blower for up to 3 hours or more with Skype-equipped
investment mobs I deal with in Europe, USA and China not to mention my mates in far
flung areas and talking to overseas companies in general. I'll be stuffed paying a damn
fortune for calls, unprofessional-looking or not.
Businesses with Skype get a higher volume of clientele because tel costs are kept to a
minimum on both sides of the mike, customers especially.