Mr Matthews, chief executive of Heathrow operator BAA, said: "We've had unacceptable conditions for passengers in the last few days. I'm responsible and I've decided not to take my bonus for 2010."
Would have been better to buy a couple of snow ploughs
Re the old excuse of "The wrong type of snow" this is crap and just an excuse. Last week in Southern Sweden a low came in, the temperature rose to around zero and around 20cm of snow came down - wet and heavy. Then the temperature dropped to -15 and it froze solid but the airports remained open as did the roads.
Re Helsinki not being a hub tell that to DHL and their overnight operations for Nokia