Jackieofalltrades - didn't happen to have dark hair did she......
Trying now to get my bag, made 75 phone calls no answer or just rings out, no PIR no as did it at birmingham, no answer from there phone either, now getting frustrating......
Just voted with my feet and cancelled business class return ticket to South Africa, now booked Emirates, much better service and standards and quite frankly better Inflight Service and Sleeper Seats.......