PPRuNe Forums - View Single Post - How does KLM get away with such poor customer service
Thread: How does KLM get away with such poor customer service
View Single Post
Old 21st Dec 2010, 14:08
  #15 (permalink)  
Evanelpus
 
Join Date: Nov 2000
Location: on the beach
Age: 68
Posts: 2,027
Received 1 Like on 1 Post
The only way to deal with this kind of attitude is to vote with your feet and switch future travel to another airline. If enough people do this the airlines may start to take notice....but I wouldn't hold my breath.
Evanelpus is offline  
Reply