Ok so can someone tell me exactly WIHIH? Is it lack of equipment, lack of de-icer, lack of trained apron personnel or just plain greed to pay 'top people' bonuses rather than on infrastructure. Years ago BAA stood for Build Another Arcade now that philosophy is comming back to bite them - good job we dont try and hold the Winter Olympics here. Still if we did it might mean our athletes were the only ones who would be competing!
I just feel sorry for the paying customers and poor front desk staff who have to face them but are not backed up by 'senior management' or given procedures for these situations. PPPMPP.
By the way I remember the winter of '63 when deep snow blanketed the whole country from Christmas till March and there was none of the chaos we have today.