Some serious questions need to be asked about the senior BA and BAA management with regard to LHR .With one runway down BA was assured by the BAA/Nats that they would get at least 12 departures away per hour.BA invested millions in a state of the art de-icing facility and de-icing Rigs at T5 so should have had no difficulty achieving this target.
Ever since the 747 came into service in the 70's its been known that a fully fuelled aircraft at low ambient temps on snow will be diffficult to move .Why were the aircraft not moved earlier and the stands cleared of snow and de-iced before repositioning on stand ?
BA had a very robust snow plan a few years back ,it seem the management eyes have been firmly off the ball.
4 days on and i'm embarrassed every time i switch the TV on.