Well I suggest your reaction (JumpSetter) proves the point.
The reaction from airlines and airports appears to be "we are in control and would rather the passengers dont ask too many questions". If they do treat them in a condescending manner (in your case using silly faces). Some of you just don't get it do you?
I do actually get out quite a lot, unlike you I suspect. And yes I think being in a blizzard with no news or refreshment, wondering if you are going to take off and if you do whether it will be dangerous due to the conditions could be quite frightening for many passengers. Maybe not to someone who is in the know but to a worried passenger yes.