suntorytimo
The point is nothing should be unexpected in an interview and if it is then you haven’t prepared enough. CX is going to spend a considerable amount of money training you from scratch. The last thing they want is after having selected someone they flake out at their first hard check. This isn’t an interview for MacDonald’s and people should realise that.
How exactly could he have done better?
Preparation.
Tell the interviewer to go themselves when they challenged his responses? Cower in the foetal position?
Your sarcastic response suggests to me you have no idea how to answer an interview question, especially one you don’t know the answer to.
Seems he kept himself composed and answered the questions as best he could.
Obviously he didn't otherwise we wouldn't be here discussing it.
