Interesting observation Highcirrus, most of us in Canada love to knock Toronto airport, they are by no means the best run airport in Canada when it comes to snow removal, however watching the total screw up in the UK I can see your point. At our main base of operation its common for the airport manager to be seen out driving a plow when things require extra hands on deck, just cant see this hapening at Heathrow somehow! We live on a farm in Ontario pretty much in one of the snow belts, my wife pointed out that our farm tractor/blower combination is better than most of the equipment we have seen on the tube atempting to keep things going in London. If you are flying back to the UK soon you should stock up on snow shovels, could no doubt sell at a large mark up in the UK!