IMHO,
this is disgraceful journalism from the BBC. It is completely ridiculous the way the media carry out these interviews with understandably frustrated passengers without any opportunity for the airline/anyone who actually knows about operations to explain
why this is happening. It is pathetic, sensationalist, alarmist tripe.
Does this woman really think she is being deliberately held against her will? Does she honestly think that the airline and the crew want to have to deal with several hundred people on board an aircraft that is going nowhere? As for her comment on "the lies about refuelling":
is all I can say. And I somehow doubt the aircraft is waiting for hours on the
runway, unless that is where fuelling now takes place.
Annoyed.
Nick