PPRuNe Forums - View Single Post - Bose A20 aviation headset
View Single Post
Old 16th Dec 2010, 19:09
  #52 (permalink)  
delta3
Passion Flying Hobby Science Sponsor Work
 
Join Date: Apr 2004
Location: Belgium
Age: 68
Posts: 461
Likes: 0
Received 0 Likes on 0 Posts
goes back to Belgium

???

Here in Belgium they send them to Holland I was led to believe.

I have a question on procedure though.

When you have a bad batch, do you post it on the web to ask your customers to make a diagnosis or do you contact your customers with a recall notice as for instance a car manufacturer does.

Bose historically does not allow you to touch anything at the risk of loosing warranty, so I would think -in this logic- they have to take the lead.

My A20's (bought before October=suspect) work OK so far.
I was told to wait...

m2c
d3
delta3 is offline