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Old 16th December 2010 | 12:36
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acbus1
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Joined: Aug 2002
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From: England.
New HDD, Win XP, No Sound

Hi

Just installed a new hard drive, Win XP and Service Packs 2 and 3.

Tried installing the Motherboard software, but get 'I/O Error 21' from autorun.

Manually performing Start/Run/Browse/Realtek/setup gives me:

E: \Sound\RealTek\setup.exe. Clicking OK starts the installation. No problems to begin with, but about half way through installing, I get a message stating that file ALCXWDM.SYS on the Realtek driver disc is needed. I don't have, have never had and have never before needed such a disk - it's all supposed to be on the Motherboard disk.

Using Windows Explorer, on the Motherboard disk, I find:

Sound
Realtek
WDM
ALCXWDM

Accepting 'Copy files from E: \Sound\RealTek\WDM' gives a message 'Setup cannot copy the file ALCXWDM.SYS.

This CD works fine with exactly the same computer and motherboard and same make, model and capacity hard drive with Windows ME. Sound works OK with those. The motherboard is stated to be for Win ME/2000/XP.

Can anyone advise of a solution, please?

Thanks
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