There are other play books as well, one written for the Patrick dispute (shipping and longshoremen, dockworkers depending on your vocabulary) in Australia by the lawyers who advised their management. They also advised CX management in the last war.
Which is why I thought it interesting that the "Freehills Door System" which was instigated in the last dispute on the entry to the crew center had been set up rather early in the industrial relations decline this time. That is where we have to walk through a demeaning side door which is supposed to reduce our self status.
It was in place all last week, so I guess they decided to start early on the psych-ops. It's all rather silly really.