Originally Posted by
d192049d
Office 2003 for the version on Windows XP......set the editor within Outlook...Tools / Options / Mail Format...
Thanks
Please double-check that BOTH Outlook AND Word are of the same version.
Then, check what happens if you set Outlook Editor to be the default. (Does the instance of WINWORD.EXE start as well?)
Then change the settings back to using MS Word, and check again whether WINWORD.EXE is run.
Also, check in your Event Viewer for specific events occurring at the time you start Outlook and when you click "New Message".
Perform a "Detect & Repair" on both Word and Outlook.
Finally, go to Microsoft Update and see whether you're missing any service packs for MS Office. If so, install them, if not, download the latest and reinstall it anyway.
Then, if it's not fixed after all that, or you've not stumbled across the real reason for the error, then come back to us with a list of your installed programs so we can have a look at what you're running on the PC which might give us an idea.