I have to say I am absolutely appalled at the attitude of some of the posts on this thread which clearly back Ryanair's positon. It is not possible that they are from Ryanair pilots and their tone suggests that they are from management. Even Capt Prune is in fear of these people!
As a 737 pilot and a prospective passenger with Ryanair I am very worried that these allegations are not taken seriously by these people, who appear to be in positions within Ryanair where they have some say.
On the other hand maybe this is one possible means of communicating with the company. When you book with them on line there is no phone number and you can not email them with queries. They only provide you with an address in Dublin to write to and we have already heard in the latest revue of airlines attitude towards passengers that Ryanair do not reply to their letters (or cooperate with the organisation which conducted that revue)!