Arnold,
Jaba is referring to Rob Fyfe, boss at Air New Zealand. From what I remember the bloke does a day a month at the workface. He regularly does cabin service beside his flight attendants etc.
From what I also read he makes the tough decisions whilst engaging his staff. His staff respect him, he doesn't draw a massive, out of proportion wage for his services. If you think of where ANZ has come from in the last 10 years, remarkable!