Supercharged,
Its nice to know I am not alone in this perdicament. So have you made a break. I hope so.
Airspeed Ambassador,
Thanks, I will contact them as all they can is no, well see what happens. I too have experienced that its who you know not what, but I guess thats life. Persistance and determination will pay off eventually I guess.
Thanks again to all your help and support is certainly comforting.