Zerouali,
I'm going to send Malcolm an email asking for feedback. He included his business card with my letter so I feel I can do that!
The letter also said that they'd be willing to book me onto the course that the successful candidates are going on, with Malgus's discount, if I was funding myself. Unfortunately I don't think that's going to be possible - although I see a new series of 'Who Wants to Be A Millionaire' is about to start!!
I didn't necessarily think that it was the 'laid back' thing that scuppered me - I thought I'd done pretty well in the interview with Don - I answered most of his 'technical' questions correctly (apart from one I think), but I just think that my score on the computer-based test just didn't match their very tight specifications. Hopefully I'll find out anyway.