Allocated Seating
There are strong rumors amongst the staff at Easyjet that allocated seating will go head in 2011. This would make sense in the context of Easyjet trying to become more ŽunRyanairlikeŽ. Ryanair have said that they will improve service so I can see why easyjet would from a customers point of view want to differentiate their product from Ryanair.
Operationally, this is not straight forward. for eg passengers turning up late at the gate and families who expect to sit together who havent paid for allocated seat. This will cause delay and also frustration amongst passengers who have paid for or been allocated seats that they wish to stay in etc.
Does anybody know specifics about Southwest who did a trial of allocated seating, I would image the success of this would be some lead for Easyjet decision makers?
EI-BUD