Did anyone else see some iphone footage of the cabin after landing and everyone applauding? No problem with that except doesn't Qantas have a policy of 'electronic devices' switched off for take off and landing? If that is indeed the case, such footage shouldn't be indulged and payed for by the media... What's more if I were Qantas I would go after the guy - I think they named him when crediting the footage!
Another frequent flyer who was mucked about because of the fleet grounding and subsequent flight changes commented that he would never fly with Qantas again. I would have to say that is a bit rich, but if people are going to respond to an incident with a good outcome like this can you imagine the response to an incident with a less favourable outcome?
What else is needed to affect a 'wake up call...'