"So god knows what the second order outfits do. If this information were widely available to the public, travelling numbers would plummet.
Nick"
Really Nick, I think most people buy tickets based on price, then other factors come into play if at all.
At least with Qantas if / when something does go wrong, at least the people up front have been around a bit and seem to be able to bring it down in one piece.
I'll stick with Qantas thanks.