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Thread: Renamed & Merged: Qantas Severe Engine Damage Over Indonesia
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Old 6th Nov 2010, 05:29
  #195 (permalink)  
Fris B. Fairing
 
Join Date: May 2001
Location: Brisbane, Australia
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From the source in the above post:

For a long time after he guided QF32 safety, Captain de Crespigny addressed passengers personally and spent 20 minutes answering their questions in the terminal. He even gave some his personal mobile number and told them to call him if they had any problems or issues.
and in so doing has done more for Qantas PR than any CEO or spokeswoman in recent years.
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