Please help - virus attack
If anyone can help, please...
Was working on computer today, when suddeSnly screen flashed up with a virus detection. Software called 'Antivirus Action' then installed itself in the windows startbar, and told me the computer was infected, and started to scan it.
After supposedly identify threats, it informed me that I would need to purchase the full software to disable them.
I now can't use my own antivirus software - AVG, nor can i use any application on the computer. If I try, a message pops up telling me computer is infected.
(Windows security alerts, that prompts me to activate this software)
It appears that the culprit is the Antivirus Action software. Until I purchase it, my machine is completely disabled. The company is American, but has a british address - Great Marlbourgh Street, London SE 12TU.
I don't want to purchase this software, as I think it may be a con to get bank details, etc..
I'm not brilliant on computers - Please can anybody help, is there a way to get this off my system??? If I try, it just blocks me, and my whole life is on my laptop.
(using a friends laptop to post this thread)