Newsflash!!
Qantas management do not,repeat do not,give a rats rissole about engagement or morale.They do these surveys just so they can say they have done them.Leigh Clifford is a bigger snouter than Dixon could ever be.Twenty Seven years of running Rio Tinto has taught him a lot about entitlement and the place of the little people(of which Joyce is one)
Thank you linesmen,thank you ball boys game over for Qantas and its staff