The Qantas I work doesn't even remotely resemble the Qantas Mr.Clifford works for
I work with 35000 disgruntled people.
Mr. Clifford appears to works with a happy board and an overpaid,compliant naive Irish CEO and 500 happy bonus driven parasites(managers)
Come to think of it they are the same company.
Only the perception is different.....top down cf.bottom up