Canadian Court Requires CVR Disclosure

[jungle drums]

Shell Management

Shell Management, your own outfit is not quite the stellar example of corporate operations;

Dutch based, Bermudan registered airplanes, FAA Licenced pilots in the middle of EASA operations.

And your credibility as a manager suffers severely when you display pig ignorance and a big chip on both shoulders with your quotes about pilots: "right stuff", "big pay", "gold braid".

Your company board, employees and guests are all in the hands of your company pilots - often times unsupported throughout the world, Africa, Eastern Europe, or even just in the challenging winter approaches into London City.

Any company needs people with these attributes - not for the day to day mundane, but to stand up and say "I am up for it" when the tough challenges appear.

The flightdeck atmosphere should be professional but relaxed, not uptight and frightened. Recruiting correctly, paying fairly, leading properly and setting the example will get your results. Not fear and intimidation, back room cowardice, after the event grand standing.

Please enlighten us - how much has Shell's corporate outfit benefitted from FOQA and CVR monitoring. How is the morale and trust amongst your team?

Shell operated into and out of London City for many years incident free before the introduction of FOQA. What caused the Falcon heavy landing there shortly after its introduction?

You quote a recent London City clearance readback error by a foreign language crew as a justification for CVR monitoring. Their incorrect readback was not corrected by ATC.

And you jumped on the Buffalo crash as reasons for CVR monitoring - these young inexperienced pilots were placed in this scenario by bad management - two inexperienced pilots, rubbish wages and poor training. These kids were commuting, sleeping in terminals, and somehow the young captains training had conditioned him to pull against the stickshaker.

Shell Management needs to learn that complexity does not make things safe - simplicity does.

Shell Management is apparently not an experienced aviator, nor leader of people.

And "Here Here" to FDR's response to you. Much more eloquent than mine.