(1)We have been informed of this thread running and feel that we should make a respone.
We have read the comments made since Tangoair's post and will run through them quickly. The question are we posting threads ourself Laurie is "no". Having met Danny (PPRUNE) we make an effort not to start any posts on this forum and generally will not reply to any negative posts. In our eyes these posts do the advertising for us.
(2) We have always stated on the website that your college is your primary source of information and learning, this is just another resource.
(3)The question of us taking money and not sending goods. At the beginning 1-2 orders did slip through the net, however these problems have been cleared up. We do have a support email and always state to contact us if there is a problem. Most orders are despatched within 24-48 hours. Comments such as these should be addressed to us were they can be sorted out.
In reponse to the questions. We can only source what is available. Yes Smitty 4 papers have less than the usual 100 questions due the subject that they are covering, but once again this should have been questioned with us and free papers or a refund would have been arranged. We could run the website for free Smitty, would you !
We are always trying to expand the product and YES it has been noted that one or two changes need to be made. The error rate however is very small and we have many more satisfied customers than non-satisfied. Out of the many orders which have been sent we have found two which may have not reached the customer.
Spurs 077. Email order number to
[email protected]
Shortfinals -" A less negative approach to aviation"
P.S Thanks for your order TANGO!!