Wife and I lived there for 5 and half years until 2005. Generally (not always obviously) put a Spaniard behind a desk or in a uniform and he/she becomes a tyrant who never admits a mistake. Each and every one insists their colleague (who sent you away for the correct forms last week) was wrong and he/she is correct. Go and get the right ones again. You had to queue at 5 or 6 in the morning to get a numbered ticket to be seen in the office which opened at 9. Tickets (a few) were handed out at 8.30 and reps of other nationalities handed out bribes to get large numbers of tickets. The rest were told to come back next day/week. They build ramps for the disabled in pavements and then do not ticket those parked illegally in front of them but charge others in rural areas for parking outside their own properties. Telefonica (the telephone company) sent out modems to hundreds of thousands of foreigners which were not compatible with their current equipment. It didn't happen to Spanish subscribers. I could go on for hours. Sorry if this seems an anti-Spanish rant but you can see why we moved back to the UK. Have a Google and see how many Spanish town mayors are in prison for corruption.