The mode of operation of most successful companies is:-
STRATEGY, PLANNING, COMMITMENT,and EXECUTION,
however it sounds as though the executions are taking place first at Cougar, and somebody needs Committing (to a funny farm), before the other two factors are lost completely.
Pity really because most small companies are usually great places to work, assuming of course all parties have the same goal in mind, but there seem to be separate factions here. Are some of them contractors just looking for a fast buck then jump off as the company folds that's what happened in my last company you do not get long term commitment from them they are always eyeing up the next bundle of cash.
Wake up Cougar
In the USA a COUGAR is also called a PUMA which might be more fitting:-
PRETTY> UNUSUAL> MANAGEMENT> ATTITUDE> 