Don't shoot at each other. We're both just messengers of a bigger problem.
I've worked on both sides and know how difficult it is. The real problem is that the higher ups of both of us front fighters are morons that were refused the active part due to insufficient skills. They are setting the rules, so don't be surprised they're inadequate.
I have no simple and quick solution to the problem either, all I know that it's not the fault of the voice coming out of the speaker.