How does this offloading of passengers work? At what stage are the passengers told they've been offloaded and how are they compensated? As I've said in other threads I had a less than happy experience while checking in for an easyJet flight at BIA last August. I'm sure the charming, polite and extremely helpful lady who finally gave Mrs FF and I our boarding passes on that occasion would have her own inimitable way of telling passengers they had been offloaded.