The sentiments of this posting are quite correct as we know. Unfortunately, at least in the US and apparently in UK also it appears management courses must never discuss this matter. US business does not produce leaders with vision of the future, it produces managers with an eye on the bottom line of tomorrow. It is this attitude that has got the airline industry into its present position. Unfortunately, the present mamagers have never been trained to lead out off the fix they have managed their company into. Instead all we see are the same tired old fixes, usually beginning with the lay off of valuable, experienced employees so that if a turn round takes place all of the new hire replacements need six months to get up to speed with their jobs.
Same old, same old stupidity time after time.