You say "They are tight with emails and only allow you 5."
Do you mean 5 email addresses, 'cos that's what I got from them.
Must admit never had a problem but hope I haven't spoken too soon. Using them for 4 years. Free overseas calls are great as we make few calls within the U.K but many abroad.
A lot of their problems are down to B.T as it is their lines that they use.