PPRuNe Forums - View Single Post - Can they sue for the costs involved.
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Old 9th October 2010 | 22:53
  #7 (permalink)  
Lancelot37
 
Joined: Aug 2006
Posts: 360
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From: Middlesbrough U.K.
No other flight was suggested as available. No reason was given. My main point is that you pay the price and then they let you down. They and you have entered a contract.

They cover themselves with the small print and stuff the customer.

They did have insurance but whether it would cover consequential loss I know not at this time. I don't think so as they would have told me.

Where else in business would they get away with it? They could afford the extra $2,000 but many could not.

It might be legal at this time but is it morally wrong? A good Government would declare it as an unfair clause.

Here are people who will never book with Tiger again and I'm sure that very many of their friends will not do so when they hear about it.

Business is built on reputation and not just price.
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