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Thread: Early CRM And The GRADE Loop
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Old 2nd October 2010 | 07:04
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Kerling-Approsh KG
 
Joined: May 2010
Posts: 176
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From: Hampshire
Gather
Review
Assess
Decide and Do
Evaluate

(If you can't remember what it stands for, you ought to get some training before you use it).
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